This Privacy Policy is about the use of information collected upon using LiveChatMax™ services.

Information Collection and Use

Information LiveChatMax™ customer provide

When you ("customer") register an account on LiveChatMax™, we ask you for your personal information such as your full name, e-mail address and your mailing addres. We ask this information for billing and to contact you if needed. We never share information about you or your company with 3rd parties.

Information chat client provide

When a chat client enter our customer's chat channel, they are asked for their full name and e-mail address. This information is needed to identify the chat client for communications with our customer's operators. We never share this information with other customers or any other 3rd parties.

Chat Transcription

Chat histories are only available for our customer to view them for 90 days. After 90 days passed, chat history will be automatically removed from archive. We never share the chat histories with 3rd parties.


When you visit LiveChatMax™ pages, we send some cookies - a small file containing a text - to your computer that uniquely identifies your browser. We use cookies to improve the quality, security and speed of our service. Our cookies include a data set of your login session, prefered language and time zone settings and some advertising information. We do not save or collect your personal information with cookies.

Log Data

Your IP address and browser information are logged for monitoring the use of the site and of our service, and for the site's technical administration and providing security for your account and our service. We only share chat client's IP address with customer's operators. We don't share this information with other third parties except in case of violation of the Terms of Service.